Terms of Service for FintraEdge

Effective Date: January 1, 2025

1. Overview

Welcome to FintraEdge. By accessing fintraedge.com and related offerings, you agree to abide by these Terms.

2. Offerings

2.1 Professional Services

We deliver tailored business transformation and audit engagements. These are custom engagements designed to meet your company’s specific needs. All such services commence upon agreement and are considered completed once deliverables are handed over.

Due to the bespoke nature, these services are not eligible for reimbursement after delivery begins. However, you may transfer the service to an alternate party if requested in writing prior to commencement.

2.2 Infoproducts

Digital materials such as courses and guides are accessible immediately upon purchase. Access is granted to the individual purchaser and is non-transferable.

If accessed materials constitute less than 10% of total content, you may request a reimbursement within 7 days of purchase. Requests beyond this period or after significant consumption are not eligible.

2.3 Goods

Physical items follow a sendback policy. Unopened items may be sent back within 30 days of receipt for a reimbursement. Shipping for sendback is at your expense unless the item arrived damaged or defective.

Damaged or defective goods will be replaced or reimbursed at no additional charge upon verification of the issue.

3. Reimbursement Procedure

To request a reimbursement, submit details including order reference via our Contact Form. We will process approvals within 14 business days.

Approved reimbursed amounts will be issued via the original payment method. Processing may require additional time depending on third-party processors.

Service transfers must be coordinated before engagement start. No transfers or reimbursements are allowed after service delivery has begun.

4. Contact Details

Office Location:
CN Tower
290 Bremner Blvd
Toronto, ON M5V 3L9
Canada

Phone: +14161555601
Business ID: 251362903

5. Modifications

FintraEdge reserves the right to update these Terms. Changes take effect upon posting. Continued use of our offerings confirms acceptance of revisions.